Holiday Booking Form
 

 


PLEASE COMPLETE IN CAPITAL LETTERS                                            

 

LEAD NAME (must be over 18 years of age)

 

TITLE…………….

 

SURNAME………………………………………………FIRST NAME…………………………………………...

 

HOUSE NUMBER……………..HOUSE NAME…………………………………………………………………..

 

ADDRESS…………………………………………………………………………………………………………….

 

…………………………………………………………………………………………………………………………

 

…………………………………………………………………………………………………………...…………….

 

TOWN/CITY………………………………………………………………………………………….....…………...

 

POSTCODE…………………………………………………………………………………………………………..

 

DAY TELEPHONE CONTACT NUMBER………………………………………………………………………..

 

EVENING TELEPHONE CONTACT NUMBER…………………………………………………………………

 

EMAIL ADDRESS…………………………………………………………………………………………………...

 

DATE OF ARRIVAL INTO RESORT……………………………………………………………………………..

 

FLIGHT NUMBER…………………………………….ARRIVAL TIME………………………………………..

 

DATE OF DEPARTURE FROM RESORT………………………………………………………………………..

 

FLIGHT NUMBER…………………………………….ARRIVAL TIME………………………………………..

 

DURATION OF ACCOMMODATION REQUIRED……………………………………………………………..

 

ACCOMMODATION NAME………………………………………………………………………………………

 

ROOM TYPE(S) REQUIRED………………………………………………………………………………………

 

DO YOU REQUIRE A COT…………………..SPECIAL NEEDS……………………………………………….

 

PLEASE LIST PARTY MEMBERS BELOW

 

1) TITLE…………..FIRST NAME………………………….SURNAME……………………………AGE……..

 

2) TITLE…………..FIRST NAME………………………….SURNAME……………………………AGE……...

 

3) TITLE…………..FIRST NAME………………………….SURNAME……………………………AGE……...

 

4) TITLE…………..FIRST NAME………………………….SURNAME……………………………AGE……...

 

5) TITLE…………..FIRST NAME………………………….SURNAME……………………………AGE……...

 

6) TITLE…………..FIRST NAME………………………….SURNAME……………………………AGE……...

 

7) TITLE…………..FIRST NAME………………………….SURNAME……………………………AGE……...

 

8) TITLE……..……FIRST NAME….……………….……...SURNAME…………………………....AGE……...

 

9) TITLE…………..FIRST NAME………………………….SURNAME…………………………....AGE……...

 

 

 

DO YOU REQUIRE A TRANSFER FROM THE AIRPORT?

Τaxi Transfer: €55 for up to 4 people one way.

If we have more people arriving on the same flight, also coming to San Stefanos, we will use a minibus and the cost per person will then be lower. (Maximum cost for up to 4 people is €55)

For parties of 5 or more a mini bus will be required.  Please ask for a price.

 

 

 

HERE AT SAN STEFANO TRAVEL WE OFFER A NUMBER OF ANCILLARIES. LISTED BELOW ARE SOME OF THE OPTIONAL EXTRAS THAT WE CAN PRE-BOOK ON YOUR BEHALF.  PLEASE ASK IF YOU REQUIRE EXTRA INFORMATION ON:

 

CAR HIRE……………………………………………………………………………………………………………

 

MOPED/MOTOR BIKE HIRE……………………………………………………………………………………..

 

MOTOR BOAT HIRE……………………………………………………………………………………………….

 

INTERNAL FLIGHTS………………………………………………………………………………………………

 

BOUQUET OF FLOWERS €30 …………………………………………………………………………………….

 

CELEBRATION CAKES up to 12 slices €30………………………………………………………………………

 

WELCOME BASKETS ON ARRIVAL €25……………………………………………………………………….

(As well as the complimentary pack, you will also receive English tea, fresh milk, fruit juice, bread, butter, jam, cheese, ham, eggs and crackers. Price is based on a pack for 4 people

 

PLAN AHEAD ITINERARY (excursions and boat trips pre-bookings)……………………………………………

 

WEDDING PACKAGES…………………………………………………………………………………………….

 

 

DEPOSIT AMOUNT……………………………..DATE REQUIRED……………………………………………

 

BALANCE AMOUNT…………………………….DATE REQUIRED…………………………………………...

 

I THE LEAD NAME AM SOLELY RESPONSIBLE FOR THIS HOLIDAY BOOKING. I HAVE READ AND AGREE TO THE BOOKING CONDITIONS, OUTLINED BELOW.  I WILL COMPLETE PAYMENTS ON THE GIVEN DATES.  IF I AMEND OR CANCEL THE HOLIDAY I AGREE TO PAY AMENDMENT CHARGES OR CANCELLATION CHARGES AS ADVISED BY SAN STEFANO TRAVEL.

 

FULL AMOUNT /FINAL BALANCE OF HOLIDAY COST MUST BE PAID BY THE 31st MARCH 2009

 

 

LEAD NAME (signature)……………………………………………Date……………………………..

(I the lead name agree to the terms and conditions of this booking)

 

 

 

 

 

 

OUR PROMISE TO YOU

 

WE PROMISE TO PROVIDE ACCOMMODATION THAT HAS A MAID SERVICE.  YOU WILL RECEIVE A WEEKLY LINEN CHANGE AND TWICE WEEKLY TOWEL CHANGE.

A FREE SAFETY DEPOSIT BOX

A WELCOME PACK ON ARRIVAL (TEA/COFFEE/MILK/WATER)

THE PRICE DOES NOT INCLUDE THE TRANSFER TO AND FROM AIRPORT – please see front page for information on booking your transfer.

CHECK IN AND CHECK OUT IS MIDDAY-MIDDAY

COTS AND EXTRA BEDS ARE AT AN EXTRA CHARGE

A/C IS AT A LOCAL CHARGE & NOT INCLUDED IN THE PRICE

 

 

 

BOOKING CONDITIONS

 

WHEN YOU COMPLETE THIS BOOKING FORM AND RETURN IT TO US, YOU THE LEAD NAME ACCEPTS THE AGREEMENTS AND CONDITIONS, SUBJECT TO THE EXCLUSIVE LAWS AND JURISDICTIONS OF THE COURTS OF GREECE. (Please read all terms and conditions in full below before signing)

 

YOU MUST PAY THE AMOUNT ON THE FINAL INVOICE ON OR BEFORE THE DATE SHOWN. IF YOU DO NOT WE RESERVE THE RIGHT TO TREAT YOUR BOOKING AS A CANCELLATION AND RETAIN YOUR DEPOSIT AS A CANCELLATION CHARGE.

 

CANCELLATION CHARGE: 91 DAYS PRIOR TO DEPARTURE FULL HOLIDAY DEPOSIT. 90 DAYS OR LESS FULL HOLIDAY COST.

                                                  

 

                                                                 

 

Terms and conditions

 

Who we are?

 

San Stefano Travel is a registered Travel Company A.F.M 046278826 of San Stefanos, Avliotes, Corfu, TK 49081. GREECE

 

Our agreement to you

 

Our agreement with you sets out what you are legally entitled to expect from us when you book our travel services.  Those travel services are advertised by us, but may also have restrictions and should be read carefully.  As we sell a wide variety of travel products, you should read all the terms and conditions carefully before you book, to see how they affect your travel arrangements made by us.

 

Your Travel Booking

 

Whether you book alone or as group, we will only deal with the lead name in all subsequent correspondence, including changes, amendments and cancellations.   To book as the lead name and travel on holidays with us and take up the offers advertised by us you must be over 18 years old. If you are under 18 years old an adult must accompany you on your journey.  There may be other restrictions on some offers, but these are explained in the details of those offers.  When you ask for a booking to be confirmed, we will confirm the booking there and then, and reserve your chosen accommodation, holiday and transfers for you. Next we will forward you a confirmation invoice within 21 days.  We may not be able to confirm some of your ground arrangements straight away (e.g. Ancillary’s) in this instance we may issue you a confirmation invoice, however a contract for arrangements that have not  been confirmed on that invoice will be made when we have sent you written confirmation that those additional arrangements have been completed.  If there is any change to any of the details at the time of booking, before the confirmation invoice is issued, we will notify you promptly of any new or changed details, including a change to the total price (if any).  If any details on the confirmation are incorrect then please inform us. If there is an obvious error on the confirmation invoice we reserve the right to correct it as soon as we become aware of it, but we will do this within 7 days of issuing the confirmation invoice or, if your departure is within 7 days, no later than 24 hours before you leave.  Your contract will either be with us, or a supplier of travel services and this will depend on your booking. With any ancillary’s confirmed we accept no responsibility for their actions or omissions.

 

The Price you Pay

 

All prices are advertised at the date published, but we reserve the right to change any of those prices without notice.   We will be able to tell you the up-to-date price of your chosen travel arrangements and of any other services advertised by us before confirming your booking.

 

If we change your booking details

 

If with your booking we are the booking agent, your contract with the suppliers may allow them to change your booking details.  Where this occurs, we will ensure that you are promptly notified of any changes.  We accept no liability for the changes or cost incurred as a result of these changes.  However in the unlikely event that an over booking occurs we will offer you alternative accommodation, or a full refund of accommodation cost.  For all other arrangements, we hope that we will not have to make any changes to your holiday or our accommodation but, because our holidays are planned months in advance, we sometimes do need to make changes when you book or at the last minute  We reserve the right to do this at any time.  We will let you know about any important changes when you book.  If you have already booked, we will let you know as soon as we can.

 

Major Changes

 

Occasionally, we have events beyond our control “Fore Majuro” we will advise you of these changes as soon as we are aware of them.  It is at our discretion what action or alternatives we offer you at the time of notification.

 

Our responsibility to you

 

We will arrange for you to receive the services that make up the holiday that we confirm.  These services will be provided either directly by us or through an independent supplier contracted by us.  Except where we are a booking agent we are responsible for making sure that each part of the holiday you book with us is provided to a reasonable standard and as we advertised (or as changed and accepted by you). If any part of your holiday is not provided as described and this spoils your holiday, we will offer action/alternatives at our discretion.

We have taken all reasonable care to make sure that all the services which make up the holidays advertised by us are provided by efficient and reputable businesses.  These businesses should follow the local and national laws and regulations of the country where they are provided.  However, overseas safety standards generally differ to those in the UK.

 

 

Your Agreement with us

 

By asking us, your travel agent to confirm your booking, you are accepting that the terms of this Agreement (and the conditions of any contract made with your suppliers) apply to your booking.  You also consent to the processing of personal information about you and other members of your party (data protection act). Your contract with us is subjected to the laws and the jurisdictions of Corfu Greece.

 

Paying For your Travel Arrangements

 

You will be required to pay a deposit to us of 30% of the total holiday cost upon booking, unless this is within ten weeks of departure when the full amount for the booking is payable.  The deposit amount to be paid will be specified by us when your booking is made and for our accommodation this may be 100% of the price.  Once confirmed the booking deposit and any additional charges paid will not be refunded in the event of a cancellation except in circumstances specified or otherwise required by law. Within two weeks of the booking, we will send you a confirmation invoice showing the remaining balance.  This balance must be paid by the specified date on the booking form.  If the balance is not paid by this date, we reserve the right to treat your booking as a cancellation and to charge you a cancellation fee of your deposit and up to the total holiday cost. If payment for your booking is made by credit card a handling fee of 2% per transaction is made.

 

If you change your booking

 

If you change any details of your holiday (such as changes to different accommodation, or departure date) or to cancel any optional extras such as car hire we will do our best to help.  We charge an “Amendment Fee” for each change on a confirmed booking.  If you make a change more than 91 days before your holiday date then the amendment fee will be €35 per amendment.  If changes are made less than 90 days before your holiday commences, then an amendment fee of €50 euros per change will be charged.

 

 

 

 

 

 

If you cancel your booking

 

If you wish to cancel your booking or part of it, you must request a cancellation form or advise us in writing of the cancellation.  The letter must be signed by the lead name on the booking and once we receive it you should expect to receive a cancellation invoice/email within 7 days.  If you do not then please contact us again to confirm your cancellation request has been received.  To cover the cost of processing your cancellation and to compensate us for the risk that we may not be able to resell your travel arrangements, we make a cancellation charge on the scale shown below.  The person who made the booking is responsible for paying this charge.

 

Cancellation Charges

 

These charges are based on how many days before your booked departure we receive your cancellation notice.  These charges are a percentage of the total cost of your booking.

 

Period before departure within which notice of cancellation is received

% charge of total booking price

More than 90 days

 

Loss of Deposit (30%)

0-90 days

 

100%

 

Conduct

 

We reserve the right to refuse to accept you as a customer or continue dealing with you if your behaviour is disruptive or affects other travellers or is threatening or abusive towards our staff or suppliers in resort.  In this case we reserve the right to discontinue any contracts or arrangements previously made and your booking will be classed as cancelled with no refunds.

 

Your Accommodation

 

Any accommodation that we book on your behalf, must only be used only by those people named on your booking form/confirmation invoice.  You are not allowed to share the accommodation with people outside of the original booking and sub letting is not permitted.  You are responsible for the cost of any damage caused to your accommodation or its contents during your stay.  It is your responsibility to notify us of any damage or breakages.

 

 

We hope you have an enjoyable holiday here in San Stefanos.